Absolutely AWFUL. Drove 35 minutes to get a sub after a long day working in the yard and they had no gluten free bread thawed out. The woman was absolutely rude as all get out and refused to thaw it for me. She brought me a frozen piece of bread and said it was hard and frozen and there was nothing she could do for me. She was incredibly rude AND I drove all the way here for nothing. If you’re going to offer options for people with severe allergies, you should at least make sure you have them on hand and ready to be prepared. I have been buying subs here for years, spending my hard earned money and this is how they treat me. Never again.