Went in for dinner tonight and got a table for 3 after maybe a 10 min wait, which was amazing. The host was super friendly and got us situated.
Our server (Asil) greeted us with waters and sold us on hibiscus teas, stating if we didn’t like them we could swap them out. We ordered pretty quickly after. We ordered cauliflower for an appetizer, falafel gyro (gluten free) with potatoes, lamb gyro (gluten free) with a side Greek salad, and a chicken kabob platter (no dietary restrictions). I expressed our gluten sensitivity to the server. She seemed to be understanding of what we needed. After that she never came back except to drop the dishes and I mean literally drop. Halfway off the table. No check back, no water refills, nothing. I realized upon trying my salad there were croutons, which I can’t have. We waited, waited and waited. The whole table finished everything (minus my salad) and still no sign of our server. It wasn’t until another server overheard me say “I guess our server forgot us?” that anyone checked back at all. She took the salad and went to correct it. We sat there a while longer and then our server finally came over. I explained the salad issue. She said “yeah the salad has croutons” like I was supposed to know that even after a full discussion about me being gluten sensitive. She eventually came back with the salad…dropping it as if I was wrong for having an issue. It was almost confrontational. I’m not sure how else to describe it. Everyone else at the table had long since finished their meals so I asked for a box. She stormed back over with 4 boxes. “I brought different sizes because I don’t know what you need.” Over the treatment from the server, who literally didn’t provide service throughout the entire meal, I got up and brought her my card. I asked “have I offended you in some way?” A nearby server promptly quipped “no one’s offended we’re just really busy” to which our server said “yeah I was just really nervous because your salad was taking so long.” I responded stating she never checked on us once…
Long story short…the food was excellent…BEWARE if you have dietary restrictions though….the service however was so poor that at that price point we won’t be back.