Joy Cafe

I say this was disappointment and want to preface I love the food here and always look forward to visiting, but the last 4 times I’ve visited I’ve had issues every time. The last time I’ve visited, again a lot of things they didn’t have, but the thing I did order (the waffles) I never actually got. I waited over 30 minutes and was given no update. The person I was with got their food within 15 minutes. I was looked at now and then (avoided weirdly enough) as I waited but no one told me anything. I go up and ask if there is any rough idea when my food would be ready when I’m told the oven for the waffles wasn’t working. Again, had I been told from the beginning this wouldn’t have been as big of an issue. So I ended up just canceling the order because I didn’t want to wait another 30 minutes for my food. The results of my past visits have me not wanting to visit for a while, unsure if or when I’d go back. :( The first time they didn’t have the oat milk ice cream and other ingredients (multiple). No big deal, I just wish there was some note or posting somewhere to let me know ahead of time. Every time over the last 4 visits they didn’t have any gluten free bread or gluten free bagels. Now as someone who is allergic to gluten, my options for food were cut to a very small selection. Again, please post it somewhere so I know to wait to come back until I can actually order the foods I have visited to get.

Stopped here for lunch after a music class with my child and was blown away by the delicious food and friendly service. Super kid and gluten free friendly!! My child loved the food which is rare and I had one of the best ramen since I’ve moved to Philly from CA. Highly recommend!!!