La Capannina

*A place not for dietry requirements* Picked an item from the menu that states GF, meaning Gluten Free, nothing in these ingredients contain gluten, simple right.. and confirmed with the waiter that it's definitely GF, who confirmed that it is. Food delivered to the table was not GF. Asked again if it was GF which was then taken away with another sent to our table by a different waiter. Again, asked if this is GF and the waiter said he would check. He came back and said it is not. Spoke with the manager who said because coeliac wasn't stated at the time of the order, they couldn't do it GF... what kind of response is this... Gluten Free means Gluten Free.. you are falsly advertising dietary information when you can't fulfil this. No apology was given, no reward for inconvenience was offered.. sickening experience and a great demonstration by the manager of his lack in customer service abilities.

Terrible food and mediocre service contrast with the amazing location. The carpaccio came buried under a pile of cheese (not parmesan), candied walnuts and some kind mayonnaise, it was so rich in flavour, we could barely taste the beef. We had a gluten free (+$5) pizza which was the worst we ever had. The pasta ragu however was very good, except for the cheap cheese that was grated on the top. Despite seeing that we left almost half of the pizza and most of the carpaccio toppings, the staff pretended it was all ok and never asked us how it was.