Lemongrass Asian Bistro Sushi

Good quality, great service, very nice menu with gluten free options

If you have food allergies do not eat here. The first day we visited my spouse requested a gluten free dish. It was delicious and we thought everything was OK. Upon arriving back at our hotel they had intense stomach pain and diarrhea. We did not associate it with the food, however after what happened to us today I'm wondering if they didn't give us a gluten free dish. The next day we decided to place an order for pickup for our family and a few children. We asked for several gluten free meals and also ordered a chicken fried rice special and specifically asked them not to give us their signature Lemongrass fried rice that includes shrimp due to a severe shrimp allergy. We picked up the order and returned to our hotel. Our guests and the children opened up their meals and we found shrimp in the fried rice just before they were going to eat some of the rice. This could have resulted in anaphylaxis and a visit to the ER. I called the restaurant and explained what had happened to a lady there and she said she could refund the cost of the fried rice or we could come and pick up another order. I explained that her response was unacceptable as a child could have been severely injured due to their negligence. A manager came on the line and said that she had taken the order and that she had reiterated exactly what we requested to her kitchen staff. She apologized on behalf of her kitchen staff and said that she would speak to them and let them know the severity of the situation. The manager replaced our order and included an additional chicken fried rice and brought it to our hotel which was very nice and appreciated but sadly we will never return to this restaurant nor will we recommend it to others. Had the problem occurred because the order was taken incorrectly it wouldn't be that worrisome but the fact that the kitchen staff including the chef disregarded the food allergy request, is extremely problematic and unacceptable.