Been here a couple of times and love it. First time was close to an hour wait after ordering, BUT...keep in mind that because this is a from-scratch café that also has to keep very strict standards to produce truly gluten-free foods for those who can't have gluten, they likely have to do orders for only one table at a time and clean down the kitchen between orders.
Staff is always friendly and both times I've gone my table was checked on a decent intervals to make sure we had enough coffee/water.