***UPDATE***3/24/3025***
We finally decided to re-visit our "Home" Maggiano's. We had a super busy day and decided to have an early dinner since we skipped lunch. We arrived about 4:30 ish and walked into the bar area. The floors were clean and no longer greasy and the tables/booths were all clean and setup for diners. We sat in a booth for about 7 or 8 minutes and nobody was around so we went back to the hostess who promptly seated us in the main dining area. While the bar area seemed to be unavailable for service, our waiter in the main dining area, Ricky, was outstanding. My Wife had the Gluten Free version of the Linguini di Mare and I had the bone in ribeye steak (perfectly done). Our food was delicious. Ricky was attentive and friendly. He really took great care of us! Thank you, Ricky!
We visited the Lonetree Colorado Maggiano's and had a great experience sitting in the bar area. We decided to try the same here at the Baybrook location as it's our "Home" Maggiano's location. We should've known better as we walked into the Bar Area and the tile floor was so greasy that my Wife almost slipped and fell. There were 3 bartenders and 1 bar back yet every booth was dirty with water residue from previous Customer drinks and I had to ask someone to clean one of the booths just so we could sit down! While we were there, 1 bartender did nothing but socialize, another tried to make it look like she was busy, and the 3rd would disappear much of the time. The bar back sat there also doing nothing but drinking his drink. We are big fans of Maggiano's but this was certainly not typical of any Maggiano's that we have visited. PLEASE CLEAN THIS UP!!!