Marisco Lounge

We came into the lounge yesterday as a walk in of 6. Although they were extremely busy we were greeted at the door with smiles and informed of what to do and the fact there was a wait on food. They also asked for our dietary requirements which was superb as im gluten free. They seated us promptly at a clean table which was a nice surprise in such a busy place. We ordered our food and drink at the bar as suggested by the app due to my gluten allergy. We were informed by the girl ar the bar that she wasn't able to take the order but she would get her manager to take the order. Within a matter of a few seconds both the manager and the girl was back. He proceeded to take our order looking after mine first and read it all back to make sure it was correct. Drinks arrived promptly and we enjoyed the atmosphere whilst waiting. We were informed of how long our food was going to take at every available moment. The manager himself took the opportunity to make sure we were okay with everything whilst waiting. He also brought my gluten free food first which was another surprise as I often am left last to eat. All members of staff who were on tonight should be proud of themselves. I never once saw a drop in service even across other tables and it was nice still being interacted with. The food was also impeccable, with being a chef myself I know what it's like in a hot kitchen especially when it's busy so we'll done chefs! Last I want a special mention to the manger himself. He was always doing something but made sure we weren't forgotten and it made the experience 10 times better. We will be back!

Ordered gluten free tuna melt & a drink . The glass was filthy & I requested a clean one . The food came without half the food it stated & on a tea plate it looked tiny for £9 ! The table was grimy & we had to ask for a damp cloth to clean . One of the meals in the party of four , never arrived until halfway through eating, we had to remind him that a meal was missing. Quite pricey. Dirty glasses that has watermarks & peoples fingerprints all over . Small GF & missing food items . Table thick with grime .

Lovely place. Had tapas Tuesday. The food was exceptional and service was excellent also. Their menu is really varied with superb range of dishes. They also have one of the best gluten free menus I've seen!