They were short staffed so the service was very slow although they were apologetic and friendly about it. I got a 4 cheese melt on gluten free bread and the bread on the underside was completely soggy. We were on a schedule so I didn't have time to return it or I would have (with being short staffed, it took 10 min to order and another 10-15 to get our food). My husband got the McCalister club and was underwhelmed. The Spud was also a disappointment. Jason's Deli has this place beat hands down.