The one star is because I really liked my server. Ultimately, I don’t come to restaurants soley for nice servers though. I also need the food and drinks to be good as well, and this restaurant tastes like it employees only white Americans that are gluten free by choice and trying to reduce sodium in their diet. The chips and quac and salsa trio were average….nothing you couldn’t easily find elsewhere for a few dollars cheaper. Drinks were also just okay, watered down quite a bit, but whatever. My issue came in with my entree. I ordered the pork enchiladas “with authentic Oaxaca mole.” And my husband ordered the steak fajitas. It didn’t take long for the food to come out, but while his plate sizzled, mine was didn’t even steam. No, my comically large dinner plate featured three smaller enchiladas, covered in at least 1 cup of melted and then cooled orange shredded cheese and a tablespoon on mole, as well as rice and beans that both lacked salt and some greens. The mole might have tasted good, but I couldn’t tell compared to the room temperature orange cheese I was fighting through to find the mole or my enchiladas. I don’t like to send a plate back, but after two bites of my room temperature enchiladas, I did. The biggest issue is the fact that the covered them in a 1 cm thick layer of orange cheese and then let to cool to the point that If cut through, it was just a little block of cheese with each bite. The server informed me that the dish shouldn’t be cold because they don’t freeze any ingredients but “maybe it was because the fajitas took longer to cook” and offered to put it under the warmer for me. Not wanting to be a huge bother, I accepted. The plate came back out a few minutes later scalding hot. However, the food was the same temperature. I didn’t send it back again.
I came here to celebrate my birthday and anniversary with my husband as well as having just started a new job the week prior. The chefs just don’t seem very experienced. The flavors are average, but that would’ve been okay if they could’ve just given me a warm meal. This is solely the chefs and line cooks responsibility, to time plates correctly so that all plates on one table go out at the same time and aren’t sitting in the kitchen or at the table waiting for the rest of the tables food.
Wouldn’t eat here again, wouldn’t recommend to a friend.