Mochas & Javas

Terrific little gem! Healthy, gluten free options and amazing coffee and smoothie choices. Friendly and wonderful atmosphere!

THE MOST UNBELIEVABLY UNPROFESSIONAL AND LAZY EMPLOYEE!!! The website said they had an herbal chai and gluten free pastries. It was around early Feb, maybe Feb 7. in the late morning or early afternoon. There was a female brunette staff member training a new female blonde. The blonde greeted me. I asked for the herbal chai. The brunette said they didn't have it anymore. I was bummed because that's why I took my time to drive there. I wanted her to know that the website still has it on the menu. She was obviously irritated by this and with an attitude said, "Well, we don't have it anymore." I didn't want my time to be completely wasted so I thought about getting a gluten free pastry. I have a medical condition, so I asked if they knew what the ingredients are. The brunette actually said to me, "I don't know, you have to DRIVE to the north location to find out." What an absurd response. A professional response would be, I don't know, let me call and find out, but to tell me I had to drive across town to find out? Your website even welcomes patrons to ask questions about the gluten free items. She embarrassed herself and your company. Because of her, I will never go there again, and will continue to tell people of the worse, most laughable customer service I've ever had in my entire life, unfortunately at your place of business because of this employee. I hope she doesn't represent how your company likes to treat people who want to spend thier precious time and hard earned money at your business.