Kanna from Nosh Catering has been exceptional in her customer service in helping me to decide which bowls and drinks to put together for my weekend workshop in Melbourne. It's my first time dealing with new caterers in Melbourne and she has made the process so easy and effortless. What drew me to them was that they don't use chemicals and preservatives in their cooking and offering plant based gluten free options which was fitting for me with my healing work. I was about to use another caterer and I have found their customer service was absolutely appalling, they didn't address me by my name in most of their communication with me and expressed a sour attitude with changes of my order due to the changes in my ticket sales for my workshop which is beyond my control. Kanna has been so attentive that she actually called me when I submitted my enquiry, very polite, helpful and resourceful and she even responded to my emails and text when it was her day off and sick! She's definitely a real keeper as an employee and I definitely would love to deal with her again. Me and my participants loved the super tasty, nourishing and healthy miso beetroot falafel bowls and the grilled miso eggplant bowls. So so good! It was filling without being too much. I will definitely be using them again when I decide to go back to Melbourne to run another event as I'm based in Sydney. Keep up the good work Kanna and Nosh!