Olive Garden Italian Restaurant

Secret soup, Gluten classico, and Unlimited stick! Olive Garden, when you're here, you're here. What can I say? It's exactly what you expect.

Our experience started off very rough with the manager, Jimeal being rude once we arrived at the host stand. We called yesterday, although we know you don't take reservations we just wanted to give the heads up we were coming. She told us "that don't matter" after we mentioned the phone call, Jimeal told us she won't pull our tables together for our party and the wait will be an hour and a half. We have no problem waiting, we even came earlier because that was expected. The blonde hostess in the cheetah print stated that there would be three servers needed for our party and the hostess in green asked how large the party was, the other hostess stated 24 and the hostess in green stated "yikes" right in front of us. Since we are such a large party we wanted to be as pleasant as possible but the attitude we received from the front staff made the experience less than ideal. My sister talked to the red head manager, Alex, and she was great. She apologized for the experience we had when we first walked in and said she would work on getting us sat soon. The other manager, Jeff, also checked in on us during our wait in the lobby to make sure we were doing okay. Our experience from talking to Alex and Jeff was positive all the way through the end. Our servers Miracle and Monica were EXCEPTIONAL and our food was great! We were checked on by them often and never went with an empty glass or bread basket. We made great conversation with them as well and made up for the bad interaction when we first walked in. I have a gluten allergy and the servers were very accommodating and made sure everything was perfect! It is a long family tradition of ours to come to this restaurant for christmas and we did not want to come back next year because of the initial experience, but our servers changed our minds and if we ever come back we will have to have them as our servers again. I just wish we didn't start off in an unwelcoming environment.