Orsay

Classic french neighborhood bistro. Reliable food and service. Classic french onion soup with tons of cheese. Steamed artichoke, roast chicken, steak frites are our favorites. Never a bad meal, never bad service. Very accommodating of gluten allergy (onion soup without the bread!)

have a gluten, dairy and soy allergy. I called this restaurant several weeks before I went to ask them if this was a place I might get a decent meal. They said of course and I would have many options. They took down the allergies and put them on my reservation. The hostess had it written down when we arrived but she said just tell your server. I was staying in Midtown but I took a cab up there to the upper West side in big traffic just to go there. Well everything on their menu was pre made and all most had something I was allergic to in them. The only thing they could offer me was plain fish or chicken (no sauce and no starch). Yes on the spinach. I ordered the chicken and it was worse than a whole foods chicken that had been in the roaster all day. Our waiter talked to the manager but the manager (very nicely dressed) did not come to talk to me. After the meal I told the manager that I felt I had been mislead and he basically walked away with the french I don't care additude. I was with 3 others and their meal was just okay. I think they blocked any reviews from me on Open Table. One of my guests suggested they put some oil in a pan and fry up a potato for me but this could not be done. I guess there was no chef that could do that there.