Update: we did contact the owner who was extremely interested in our experience and making things right. It appears they have fixed the discrepancies between in restaurant and on their website. The higher prices remain in effect and the owner explained to us why. Being this transparent, I cannot help but really admire this business and we will absolutely go back. Most business don't care about pleasing a single person because they have thousands of customers. I feel heard and I feel valued. And in today's society, that is so important.
Also, I never added how much we loved their food. I think the situation may have colored our view of everything, but it truly was delicious. Best gluten free crust ever. (Unless you do homemade with fioreglut which is amazing.) And hubby is Celiac and did not get glutened which is so great. If you are gluten free, try the cheese sticks, although you won't want to stop. They are super addicting even for non gluten free people. I really appreciate a place that is committed to food safety for all people.
Original review: We asked them why our order cost so much more than we would have paid online and they informed us that the prices online are lower. We were charged an extra $10 for calling in our order. The manager did not adjust the pricing to match the advertised pricing online when we asked about the price discrepancy.
Also, they do gluten free but charge an extra $6 to make a panino gluten free. That is absolutely absurd. I have never paid more than $3 for a gluten free upcharge.
The food is good, it's just way over priced. We sadly will not be back again.