Absolutely ridiculous. Called to place an order, they didn't have Italian dressing (which they plaster all over their menu as being their "famous dressing"). The solution was to offer an antipasto salad with no dressing at all...or ranch.
And we ordered a pizza and a sub, the sub on a gluten free bun, also advertised right on their website and on their menu. When we called to order, no mention of being unable to make the sub. Go to pick up dinner - and they had no gluten free buns, either. Which was never mentioned while ordering. So they just didn't make it, and we had half a meal when we showed up.
Absolutely ridiculous and inexcusable. If you're missing key ingredients on your own menu, make sure the person taking phone orders knows that, and tells people?? And how do you run out of Italian dressing at a pizza place????What a terrible business, just disgusted and now have no dinner to eat.