We went to the Palmaria restaurant because we were attracted by the AIC certification, since my boyfriend is celiac. Unfortunately, the experience did not live up to expectations, especially considering the level of the restaurant.
As soon as we arrived, the head waiter asked out loud "Who is intolerant?", and when we answered that it was celiac disease, he replied: "But what's the difference?". A question that, from a restaurant certified for gluten-free, truly surprised us.
We would have expected greater awareness and sensitivity on such an important topic for those living with an autoimmune disease.
The service itself was discreet, but with a cover charge of €5 per person, we would have expected different and more professional attention.
The place is certainly beautiful and has potential, but on some aspects - especially those related to sensitivity towards customers with dietary needs - there is still work to be done.