The staff at Pilot Roasters go above and beyond to ensure their customers are satisfied. I have celiac disease and always feel safe getting my coffee made by them! A special shout out to Mar and Lu who always ensure my drink is not cross contaminated (also to the other staff members whose names I do not know).
Additionally, I’ve noticed that they are very inclusive in the language that they use when speaking about customers.
Their coffee is the best in Oakville!