Pizza Ranch

I am very disappointed by our last two experiences there. I am gluten free, not by choice either, and we like to go there as a family because I can have a salad off the salad bar and a GF pizza. Upon coming, we paid for our buffet and requested me a gluten free pizza and they gave us a number. My family got done eating within 20-30 min and still no gluten free pizza had been brought out. We waited another 10 min and then went up the counter to ask about it and the gal working told me that she put it in but it didn’t go through. She then asked me if I wanted to wait even longer for it. I said no we want to get going if the pizza hasn’t even been made/started yet. She then told me if I still wanted the pizza, I’d have to pay for it at that point. Why on earth would I pay $15 for a buffet in which I ate salad and mashed potatoes and then pay for a pizza on top of that, which was supposed to be included? I asked to speak to the manager and he didn’t come out so we just left. This was the second time this has happened! It’s so frustrating that they want to rip someone off who has celiac disease.

As a celiac I must eat gluten-free, so we get the gluten-sensitive pizza. The crust is amazingly good - like a normal pizza. After one bite I had to double check to make sure it was really a crust I could eat. There are several topping options, so it’s just what we like. We do takeout, and our pizza was ready when we picked it up. The staff is friendly when I call in my order and pick it up.