Pizza Ranch

The manager is very rude. He was condescending the second we walked in as a large family and I was asking about gluten free options. He acted like I was an inconvenience and was disrespectful. He basically threw the menu at me when I wasn't sure what kind of pizza I would like. There were not ingredients listed on the menu. When my pizza came, a gluten free BLT, it had marinara. I wasn't aware that this pizza had sauce and I usually stay away from sauce pizzas since it bothers my acid reflux. So when I went up and asked for it to be remade I was told I would have to pay for a new pizza. I wasn't very happy, as you can imagine. I said that I wasn't aware of the ingredients and that they should have the ingredients listed for future to avoid this type of scenario. He said it was my job to check the other menu ..mind you, this menu has gluten containing pizzas and items. I don't know why I would be looking at that menu ever. And I said that was ridiculous. The manager condescended me and told me I was the one being ridiculous asking for my pizza to be remade. I told him I just want to enjoy a meal with my family and we hardly eat out anyways. We haven't been to pizza ranch in about a year. He finally agreed to remake it. In a very bad attitude. I went back to our table in tears because of how this man spoke to me so rudely. My husband asked what had happened and I told him. On our way out, my husband decided to advocate for me since he saw how he treated me when we walked in and he had thrown the menu at me. Alejandro was prideful and disrespectful to my husband as well. Refusing to take our concerns (even though he agreed he threw the menu at me) and to hear them at all. He also wouldn't provide us with contact information for his upper management. It was the worst experience we have ever had and we probably won't be back.

No Gluten free options.