Prezzo Italian Restaurant Lakeside

Wasn’t impressed to be fair the staff were complaining about being busy . Didn’t look that bad . Daughter’s gluten free pizza was under cooked by a lot it was replaced but shouldn't have happened . Service was really slow and there didn’t seem to be much speed from one server but was hanging around when a tip was required

We had the pleasure of Julianna Ashra looking after us today & she was amazing! I have coeliac disease and was reassured immediately and felt all 3 courses were delivered with care & courtesy thank you Julianna it been a fantastic experience !!

We went to the lakeside restaurant. The people I was with had their order taken by the waitress. I had to wait for a manager to take my order, which took at least 10 minutes, because I have to have gluten free food due to having coeliac disease. We ordered a gluten free starter to share, this came out with all the main meal’s. The drinks took at least 15 minutes to come and weren’t what were ordered, we tried explaining to the waitress but she just look lost and confused. One pasta meal was stone cold and had to be reheated. The gluten free pizza was crispy one side and barely cooked the other. No one asked if everything was ok with our meal, no one asked if we wanted more drinks or if we’d like dessert once we’d finished our meal. We weren’t told about the mega Monday deal that was going on, in fact we’ve never heard of it. Worst Prezzo ever!