Red Robin Gourmet Burgers and Brews

I have never been to the same chain of restaurants and had such a different experience. My wife has really missed having a hamburger with a good bun since having to eliminate gluten from her diet. I had never been to Red Robin due to the high price they charge for a hamburger, but after hearing that their gluten free buns were good, I decided to give it a try. My daughter and I went to the Broken Arrow location to try a gluten free burger so I could see if it was something my wife would like. Our service there was great, fries with dipping sauce were brought to our table within minutes of placing our order, and a manager stopped by our table to make sure everything was good. A week later I took my wife and daughter to the Owasso location and none of the things that happened at the Broken Aroow location happened in Owasso. I also realized on this trip that if you get a gluten free bun you're charged $2.99 extra on an already overpriced $15 burger. In Broken Arrow I paid on the little electronic device that's on the table and was able to fill out a survey on it. When i tried paying on the device at the Owasso location so iI could fill out the survey for them, it showed I was going to charged $2.99 for using it instead of paying the server. I'm not sure if we'll go back to Red Robin due to this experience, but if we do, it definitely won't be the one in Owasso.

I love that Red Robin is sensitive to celiac needs. Friendly and knowledgeable. Our server was very sweet. Food was awesome. Thank you!

If you have Celiac, Red Robin is wonderful about providing gluten free options with no cross contamination.