Restaurant italien Paolo Gattuso Laprairie

The meals are very excellent, even their gluten-free pasta. It was a great time with the family, and even though we left late, the last ones, no one ever asked us or made us feel like we had to leave.

The dishes are good but unfortunately a failed experience for me due to an error in the kitchen and poor communication with the waitresses. Firstly, the service is unfriendly, no smile. I explained my gluten intolerance when ordering, and I validated my choice of dish with the waitress, specifying gluten-free pizza dough. When the order was brought to the table by another waitress, I again validated the fact that it was indeed a gluten-free pastry and was told so. After having eaten half of my dish, they brought me another pizza because the first one was not with gluten-free dough. How is this possible despite all the checks? There, the waitress goes to the kitchen to find out if it is really a mistake for the first pizza and it is true. I am also told that despite the gluten-free dough, all the ingredients also contain gluten. It's total confusion, I prefer to stop eating. This check should have been done in the kitchen by the waitress at the time of the initial order and not after the damage was done. Knowledge about allergens seems weak and unreliable. Traces cannot be avoided, this is understandable in an Italian restaurant, but one must be correctly informed of the allergens present in the ingredients. Also, when the error was detected in the kitchen, action should have been taken immediately. In short, I do not recommend this restaurant for people with allergies or intolerances given the confusion over allergens and the error made in the kitchen.

I love Italian dishes here. Good vibes to hangout after work. Good service and available for gluten free dishes also.