I've been going here a few years now, but they've been very inconsistent lately. If you order any food the wait time is going to be a minimum of 15 to 45 minutes. I wish that were an exaggeration, but sadly it's not.
I've ordered the exact same sandwich and drink the last four times I've been here, but there's been something different about my order every time.
I no longer feel safe coming here, since I don't know if I'm going to receive a gluten-free sandwich or not or if my drink is going to contain dairy or not, even though I order it with almond milk. Even putting that aside, the quality has been inconsistent. I've had some amazing mochas here, but the one I got today was so bad I couldn't even finish it.
I hope they can figure out their quality issues.