Rolfo Burger - El Ranero (Murcia)

Terrible treatment received. We were 8 adults and a 6-year-old girl, who has celiac disease, to celebrate a family birthday (not the first time). There is not a single option for celiacs on the menu, only some fries that are recommended at the table because they are made in a separate fryer. In addition to offering a loose hamburger that we chose last time and we believe that it was the cause of the little one having stomach problems for the next 2 days (I imagine due to cross contamination). That's why on this occasion we decided to come with some gluten-free nugets and order the potatoes and the drink at the restaurant. The response from the person who served us was devastating: “we don't heat anything they bring from outside.” I wonder if someone brings a baby bottle for their baby, do they heat it? We insist that she is celiac and what we bring is because it is what she should eat. Although I understand that there are company rules and policies, the logical thing is to notify it when the reservation is made or publish it somewhere, not to mention that the 6-year-old girl is crying at the table because she sees that she is not going to have dinner, having to go to Mercadona to heat the tupperware so that the girl could have dinner. Anyway, a shame, given how much we liked the place and its menu. With complete certainty we will not return.

Delicious burgers with excellent meat and very delicious starters, such as nachos. Very friendly staff. Gluten-free options

Quite a variety of burgers, including gluten-free options. There were more things, but we decided on 2 plates of nachos, a plate of bacon and a hamburger per head, they have potatoes on the side. We played for €20 per head and left satisfied.