I get Roots at least once a week and it is consistently delicious and service is top notch! I have a few dietary restrictions and it is very gluten free friendly. The key differentiators of Roots to other fast casual restaurants is that they ALWAYS give great portions and the staff is so, so notably friendly! Yesterday, we went an hour before closing and there was definitely enough chicken for my bowl, but it was the last bit. Instead of giving me this, they made a new batch which was so unexpected and nice. I will always come back!