Russo's New York Pizzeria & Italian Kitchen | Westgreen

Ordered a gluten free Chicken Rustica pizza, as I had it at another location and it was great. This location - not even close! The crust was cracker thin, and burnt!! I don’t send food back, so I ate around the burnt crust as I could. Part way through the meal, I started having major discomfort. Obviously the pizza was either not 100% gluten free, or had cross contamination with non-gluten free items in the kitchen. When I showed the waitress the burnt crust, and mentioned that she should talk to the chef about not burning the crust - she took it back to ‘show the chef’. Not a sorry, not a discount, not a comp, nothing to even be a decent human and make up for the bad meal. Add to the mess, my daughters slice of cheese and pepperoni was DROWNING in grease! Took 2 paper napkins to get rid of it all. I understand the burnt crust and grease pool is not the waitress’s fault, however she should have attempted to make it right.

Very good pizza. Options for gluten and dairy free.