Very disappointed because we had heard such good things about it. It was not busy when we arrived around 2:00 in the afternoon. The person who took our order was disinterested and unhelpful. They were out of my first choice (falafel). The person who brought our order to the table barely spoke and never checked back with us. The Chicken Pesto sandwich (on gluten free bread, a plus) was very small and without much flavor. It was accompanied by about 1/2 cup of ordinary potato chips. Not worth the £16 price. The vegetables on the Veggie and hummus plate were equally skimpy, cut very thin and not particularly crisp. My husband did like the hummus and the bagel he had