My family and I spent nearly $500 to eat here today. While the atmosphere is nice and relaxed, everything else fell short. I'm thoroughly disappointed with the value and service I received.
First of all, why is there no infant changing station in the bathroom? I had to change my 4mo on one of the booth seats. How unsanitary is that. Why have boosters for babies but no station?
Second, the servers were very unhelpful! I have Celiac's and was told all of my specific items were gluten free. Now I'm home in so much pain because of a reaction.
Third, the selection is so limited. For as much as it is to eat here, at least have quality meats and vegetables. At least have fish and leafy greens and fruit. We weren't provided any oil to grill anything. The veggies were so dry. It truly sucked.
Fourth, the host and server told us different information. We had a large party to celebrate my mother's accomplishments, and we were told by the host that the kids would eat at the kids price. Upon paying, they told us they'd be charged as adults. An 7, 9, and 12 year old! Why were they charged as adults?? And they tried to seat us in separate areas even though we were together. Like, across the room away. We had to ask to be seated near each other even though there was plenty of seating where we could sit together. I don't understand why they did that.
If I'm going to pay over $40 plus gratuity, I'd rather eat elsewhere. Kpot in Raleigh is a much better place overall. The selection is wonderful and the people are lovely at Kpot. So disappointed with today at Seol Grille. Also, it's so ingenuine to give goodie bags for posts on Instagram and reviews. Please stop.
P.S. we had one male server that was great and treated us well. He was new and we didn't get his name. Thank you for making our time there a bit better <3