Our family of 8 had never been to a Shake Shack before and decided to try it on a whim of "mom doesn't want to cook". We were all left fairly underwhelmed. The staff was kind, attentive and helpful. The food was just ok. Mid at best. We did like that they had GF buns for our celiac son, but they do not have a dedicated GF fryer, so there was definitely cross-contamination. Probably would not return again for the price.