Sportcamp Woferlgut

We stayed as a family for 5 days in the hotel and annex in the Woferlgut. Hotel room large but shabby. The couch was not pulled out and prepared for the two children. When asked, staff came and extended the couch accordingly and provided it with a duvet cover. This appears to have been forgotten. The shower head had to be repaired because it fell out of its socket while showering, which happened after we asked. Room in the annex was very small, dark, cold and old. But therefore cheaper. The facility is well maintained and very large. The swimming lake is a dream. A paradise for children. Unfortunately the Kids Club was closed on two days because the lady was on vacation and there was no representation. The train was supposed to run twice every day, we never saw it. It was always in the same place in the underground car park. There were no Indian or stick bread evenings either. If this is explicitly offered on the website, it should also be provided, as we chose the Woferlgut largely because of the kids club. Breakfast was sufficient and everything you need was there. Also soy or almond milk and gluten-free bread. Freshly cut fruit and sparkling wine every day. The snacks were dishes from the last dinner as well as something new, which we also liked in terms of sustainability. There was something for everyone. Cake would have been nice. On the first evening there was no table reserved for our family even though we were hotel guests with half board. We were sent to the games room for 20 minutes and then a suitable table would be available. This shouldn't happen to hotel guests. Our table was then prepared in the back but it was very loud and hot. In the next few days there were repeated problems of communication between the waiters regarding our choice of table. The half board consisted of a salad buffet, starter, soup, main course (choice between meat, fish and veggie) and a choice between two desserts as well as a cheese buffet. We had regionally fresh food every evening, sufficient and tasty. Once I took myself out of half board and ate a delicious pizza that was freshly prepared by the restaurant. For the children, you can change the main course every evening depending on your taste. On Wednesday there was a barbecue buffet. Fish, turkey, beef, corn and many side dishes were served there. Unfortunately the grill master didn't cook the turkey through and the beef was also very bloody. The food also got cold very quickly. Some of the waiters were very nice, but some were also unprofessional and intrusive, for example when it came to tips. A waiter thought he was funny - but he was alone in that opinion. Interns or trainees were also reprimanded in front of us. The drinks were overpriced. The pool area is great. Very clean, entry from 6 a.m. Above are the relaxation rooms only for hotel guests. The underground passage to the pool from the hotel is only for children from 12 and the fitness room from 14. We rented bikes and went to Zell am See. The wheels were in good condition. I would definitely recommend Woferlgut as there is something for everyone.