Su Barchile Hotel Ristorante Orosei - Pizzeria Gluten Free - Orosei

We arrive at the hotel at 9pm, no staff present at the reception, they tell us to wait, no problem for us, but we hear someone from the kitchen complaining that it was not time to check in (I should point out that when I booked there were several exchanges via email and I was never given information on the opening hours of the reception, which in any case in a three-star hotel must be open at 9pm). We immediately notice that the room is very hot, we do not sleep well. We arrive at the restaurant for dinner, my husband is celiac and allergic to dairy products, we obviously informed the hotel of this already at the time of booking and again at the table. They bring us warm sparkling wine, we ask for the ice bucket and they bring us one with water and three ice cubes. We have to ask again. We ask for a simple spaghetti with bottarga for our 8-year-old daughter, instead they send bottarga, cherry tomatoes and CHILLI PEPPER! The waitress justifies herself by saying "they make them like this here" and then contradicts herself a moment later "we can also make them without". Spaghetti remade, all ok. Let's move on to the most serious issue, that is, a restaurant that presents itself as gluten-free but has nothing gluten-free about it! Not even the bread! My husband chose an appetizer and a second course, we asked if everything was safe even from contamination, needless to say he was very sick all night and this is a serious matter! Not to mention the breakfast which was embarrassing, among the various emails where I warned of food problems they had told me that there would be no problem, the lady at breakfast, who I assume belongs to the owners' family, arrives mumbling something about allergies to products of animal origin as if it were science fiction, shows up with two packaged biscuits and a slice of bread, adds giggling that there is fruit on the buffet and oat milk. The end. Obviously shocked by the poisoning the night before he didn't touch anything. I am sorry to write this review about a family-run business, but it is intolerable that there are restaurants that pretend to be equipped and aware of how to provide gluten-free cuisine. People's health is at stake. At check out not a single question about how the stay had gone, no attention to customers, in every sense. If there had been, we would have explained what had happened and probably would not have gotten to writing the review.

Super gluten free pizza on a beautiful terrace in the center of orosei. Friendly staff and pet friendly place. Highly recommended!

We visited this restaurant at lunchtime. Pizza is only available in the evening. The ambiance is inviting, and the food is absolutely fantastic. If you need gluten-free dishes and are looking for something special, this is the place for you. Gluten-free bread, gluten-free pasta, and in the evening, gluten-free pizza (no ready-made dough). Extreme care is taken to ensure contamination-free food. Everything is prepared super fresh. The service is also great.