Leaving this review especially to help folks with food restrictions — I was a repeat customer and went 4x, probably won’t be back
First time, I told them I was lactose intolerant, and they said they’d make the dal tadka dairy-free for me. The man who owns the restaurant took our order and was very knowledgeable. However, when the food came out, it was not lactose-free, according to the server. That’s ok- the owner went back to the kitchen and had them remake it for us. Took longer but we didn’t mind because the food was good and the owner was very nice.
Second time, got the same dairy free order, but I was ill afterward. Not sure it was dairy free.
I went back a third time for take-out, same order. I looked in the box of rice, which was quite little. I didn’t say anything, but the lady who checked me out saw me looking and asked if I wanted more rice. I said yes, and she said, well that’s an extra charge because we already gave “complementary” rice. A bit frustrating to get little rice for the price ($16+tip), as well as the fact that I was an repeat customer, and then be offered more rice, but be told to pay more. (Rice is so, so cheap to buy, and they make so much of it at scale, and other Indian restaurants will just give free extra rice.) I explained that I usually run out of curry before I finish the rice, but she said that’s all they’ll give me. But my stomach felt fine this time, so I think they did it dairy-free this time.
Fourth time I went was last night, same order, I confirmed verbally 2x that it would be dairy free on the phone and then a third time when picking up. Felt extremely ill afterwards. Had a bad night.
Conclusion- they can be really hit or miss with taking care of food intolerances. The man who owns the restaurant is nice and tries to take care of customers, but poor and bizarre service otherwise. Also overpriced for the amount of food. I was happy to pay a bit more for food when they seemed to get my food intolerances right (I also have a gluten allergy, (those of us with food restrictions know how hard it is to find a good place!) & provide good service, but it seems way less worth it when I get sick after I eat here.