Been here many times now and I'm still finding new things to try because the menu is extensive and it's not unusual to see regular changes and updates. Yesterday I tried one of the gluten free bagels (BBQ chicken) and it was delicious. Loved the bagel and loved the filling so together they were amazing!
Drinks wise you re spoilt for choice. Delicious coffee - iced vanilla latte is a particular favourite of mine. If you're not a coffee fan there's plenty of other choices though including delicious fresh iced tea (raspberry is my particular favourite), There's also ice cream milkshakes and I love the fact the fruit flavoured ones (aside from banana) use the actual fruit in them rather than just a flavouring. You can really taste the real fruit flavour. I particularly love the blueberry and raspberry ones.
If you're after a lovely view with your meal you can't beat the ones from either window in The Jester's Tower. I highly recommend the window seats if you can get one.
If you want a friendly coffee shop, with a decent offering of food and drinks - including vegan and gluten free - with a relaxed atmosphere, lovely views and the personal touch then this is definitely a place to come!