The Queen's Head

When we walked in, there was a sign that said please wait to be seated. There was nobody around. We saw one man on his phone and laptop. He never looked up to say hello or sorry or be with you in one minute. He just stayed on his phone and never looked up. We waited about 10 minutes with nobody greeting us. I walked around to look for other staff member since he obviously couldn't care less about customers. I found the chef in the kitchen and asked does anyone work here, he said yes, him, oh but he's on the phone, so we waited another 5 minutes and another couple walked in and they too were shocked that nobody was there to greet us. Once he got off the phone he finally seated us and he was pleasant. I think someone needs to teach him a thing or two about customer service. We just ordered a burger and I ordered mine without bread because I'm allergic to gluten. I must say the burgers were absolutely delicious! My compliments to the chef! We have had burgers from Netherlands, Brussels and now here in Queen's Head in the UK and it tasted amazing! The fries were great too, very fresh and crispy on the outside.

Great venue and atmosphere. Team attentive from the start and with a friendly attitude. Food very good. A lot of celiac options available.