The Boat House

We ate at The Boat House on 12/31/24 with a party of 10 people. My wife has a Gluten Allergy, and we found The Boat House on a Gluten Free restaurant app. The Boat House gets good reviews on the app, but we were informed that the restaurant is under new ownership. My wife ordered the Caprese sandwich on a gluten free bun. She asked the server to replace the fries with a Ceasar salad without croutons since the fries are not done in a separate fryer. The server was informed that my wife has a severe allergy. Upon receiving the meal my wife was informed that the kitchen was able to make the fries in new oil before it was contaminated with gluten. After comparing the bun that my wife's sandwich came on and other buns at the table, my wife questioned if the bun she received was actually gluten free. The server assured her that it was and that she triple checked with the kitchen. We asked her to check again. She did and then came back saying that we were right and that they would remake the sandwich. The server informed us that a manager assembled the sandwich on the line and did not read the tickets note about the Gluten allergy. My wife did not take a bite of the sandwich before asking. The server came back a few minutes later with what appeared to be a remade sandwich, and no fries on the plate. Following the meal my wife has had a severe gluten reaction. She has been in a lot of pain since eating at the restaurant and it is now 3 days later. We don't know what part of her meal caused the reaction, but we do know it was something she ate at the restaurant. I have doubts that the reaction is just from the fries touching the regular bun because usually her reaction is not this severe. I am guessing the fries she was served were not gluten free as promised.

What a great experience! The server was great as well as the rest of the staff. My friend has celiac disease and they all made sure that she was gluten free all the way. We will be back!