The Cheesecake Factory

I just want to start this review with saying that I have never left a negative review on any business, but the mistake that this establishment made is too severe to be forgotten about. This is a horrible restaurant with waiters that are both rude and don’t care about customers health. Our waiter was extremely rude, would walk away while we were trying to order, not being patient and also rushing us. Even my drink having hair on the glass, which isn’t extremely bad, though it makes you realize just how unsanitary and unprofessional this restaurant really is , but the worst part of all, they fed one of my family members gluten while she has a GLUTEN ALLERGY!. She ordered a pasta and explicitly told the waiter about her allergy and for the pasta to be gluten free and they brought out a pasta that CONTAINS GLUTEN. It makes you wonder, what would’ve happened to a person with a severe gluten allergy? This establishment is a danger to people with dietary restrictions and needs to be reevaluated by either corporate or the health department. Please do not eat here, go to BJ’s instead or even Olive Garden. Note: As I was reading the other reviews I also noticed that many other people have also gotten sick from this food, and having the manager come out when these type of things happen. Our waiter decided to keep this incident a secret as he then knew how bad of a mistake he made. So not only will this restaurants waiters make a huge mistake, they won’t report it so it doesn’t happen again!

I have never gone to a Cheesecake Factory before. The family ordered a classic hamburger, spaghetti, a spicy chicken buffalo sandwich, and a gluten-free mushroom burger. The gluten-free glam burger was amazing. My family liked their food too. Apparently, the bread is amazing. The cheesecake, according to my family, was a little underwhelming. I'm not sure if that is because they are used to homemade, but they were not impressed at all, and the kids did not even finish theirs until a few days later. I had the gluten-free chocolate cake, and it was okay. I honestly wish I would have gotten a to-go burger instead of dessert. The gluten-free bun was really good. We got dinner and dessert for four people, and it was almost $200 (we had a gift card, so that helped). The staff was great, and everything was served hot. I had to use the bathroom, and it was not clean at all. I almost went and used the mall bathroom.