The Cheesecake Factory

This was my first time at the Cheesecake Factory, and I was not impressed. It didn’t take long to be seated, but after we were seated, it was a while before anyone came to take our order/drink order. Our waiter was the bartender and he had was too much to do to give anyone good service. (Not his fault) After we ordered our meal, it was 47 minutes before we received our food. I ordered a gluten free four cheese pasta dish, and the pasta was cold when I got it. It was not good. It had some kind of marinara on it and in the center of the plate was a massive pile of what looked like ricotta- maybe? It was inedible. The pasta was way overcooked and with the massive amounts of toppings, the noodles turned into a pile of mush. My 5 year old did not get her grilled cheese and fries with the rest of the tables food. (There were 2 adults and one child). When her plate came out about 7-8 minutes later, she only got the sandwich, and no fries. We were told the fries had to cook. When we finally got the fries, they were not hot, so they were not just cooked. I was impressed with how much work our waiter/bartender was able to do, but he just didn’t have time to come to the table to check on us. The little one wanted dessert, so we reluctantly ordered. The cheesecake was very good, and I was pleasantly surprised to see they had gluten free options. We spent more than $70 for lunch for 2 adults and one child and the food was terrible. The restrooms were filthy, no toilet paper, trash overflowing, and the sink area was a mess of wet paper towels, soap, water, and other trash. I will NEVER eat a meal here again. However, I would stop in to get a slice of gluten free cheesecake and take it TO GO (because of the service and restrooms)

Went here 3 times. First two times shepherds pie was way too salty- inedible. Wait was long. Third time both dishes (bang bang chicken and shrimp & gluten free pasta dish). Way too salty. And cold from taking so long. Lunch was 1.5 hrs long. Waitress said ‘really, I’m surprised’ Yes. Really Won’t be back to this location