The Counter House

Trés chuffing yummy food, warmest of welcomes and perfect ambiance. Celiac paradise.

Really disappointed with my experience here. I chose this place to eat with a group from the great reviews and as a coeliac there were plenty of gluten free items on the menu, however when I double-checked as I was ordering, many of the GF items were not safe at all due to preparation methods, including the chips which are fried in the same fryer as wheat products therefore are not gluten free at all. Secondly the service outside was incredibly slow, we waited an hour to get our first drinks and even longer for food. We also had to pay our whole bill including service charge before anything had even arrived. Finally the food was very underwhelming- while the menu items sound nice, the flavour you would expect just wasn’t there. I had the beef short rib taco, which was very small for £10.8, and I also found a piece of tin foil in my pot of birria sauce. When I pointed this out to the waiter he just took my plate away and didn’t return to the table. Perhaps we were unlucky and came on a bad day, but one of the worst meals out I’ve had in a long time.