The Cove

Newly diagnosed celiac here. Came for the "Real Cheeseburger" on a gluten free bun and it it was one of the best burgers I've ever had. Will definitely return. The staff were knowledgeable and assured me my food would be celiac safe. When it arrived to the table, we were asked first where the gluten free burger went. The sodas were good and fries very delicious!

It's a great little stop to have great food. The menu is clearly marked with gluten free and vegan. They catered to me asking for the fries to be in another basket for the other people so i could steal them, and they did. Great job and great people.

Hands down, one of the most disappointing customer service experiences I have ever encountered at a restaurant. Half of our party received food 30 min before the second half. They finished their meal before the second half received their food. We questioned the food runner on multiple occasions and then eventually asked for the manager. He was terrible…rude, dismissive. Because part of our party had GF burgers (Celiac) and the other half had regular, they are prepared separately (which we appreciate!!) but the GF food line was way ahead of the regular and they held back all the food until all is ready. The manager asked if we had been told they were on a 45 delay in getting food out when we ordered. We had not and if we had we would have chose another restaurant or been expecting the delay. Instead of telling us how much time was left on the order, he refunded our money. We asked to pay for the GF items that were ready bc the kids were starving and he said no, I’ve refunded your money….no receipt to verify the refund, just “I’ve refunded your money”. Worst part was we tipped $18 in advance when we ordered at the counter….did that get refunded, who knows bc we never got a refund receipt. Unacceptable. We will never done at this establishment again. There are so many other incredible local owned restaurant in San Antonio to support.