We had a great stop here for lunch on a trip up 81. We split a falafel sandwich, Shack Fries, and the daily special Okra Fries, then a falafel and pita for our toddler. The food was amazing and the staff was so kind to us.
They brought our son his water out in a little cup with a silicone elephant lid to prevent spills. It was very fun and I had not seen that before! They had an affordable kids menu, and since our toddler doesn't eat much they also had a la carte options like individual falafel and pita for $1 - $3 so we could make our own quick meal for him.
My husband also has a gluten allergy and could eat much if the menu without modification, but the menu is also highlighted with what can be made gluten free. We had the falafel sandwich with a gluten free pita, and it was delicious. Cross contamination isn't an issue for us, but if it is for you, they let us know the frying oil is changed out every Monday and Friday. If you get there early those days or call in to say you're coming, they can save one fryer to not fry and gluten containing ingredients for you. The staff were all very accommodating to my husband's allergy which was very appreciated.
Highly recommend!