I've read reviews about your stores and most seem great, but we were not impressed with the food at RibFest this weekend. My wife is severe Celiac and your booth was really the only place she could eat. She ordered the Sesame Chop. We're assuming that because it was a food festival the choices were limited. She asked for no wontons or toasted cashews (separate dietary issue). When she came back to our table she said it was almost $20 but I thought it was so big she'd get 2 meals out of it. Once she started eating she realized that there was maybe 1 teaspoon of shredded carrots, 2 tablespoons of edaman, 16 slices of quartered small cucumbers and 1 teaspoon of the cabbage. The entire bowl was filled to the brim with lettuce. She'd asked for minimal dressing and got a large container of it. There were 3 good sized slices of tofu, but no knife was supplied to cut it. She went back to complain about it and your staff asked if she'd like them to mix it up for her! There was no apology or offer to refund. She came back to the table, ate what toppings were there and gave the full bowl of lettuce back. You took over the Masonville shop where Freshii used to be and we were going to try you out but that definitely will not be happening after this.