My daughter and I met two friends for an early dinner. I have to eat gluten-free and I let the server know upfront of my dietary restrictions. I also don’t eat red meat.I ordered the herbivore and he told me that they had a gluten-free bun and he would make sure to take care of that for me. I had to substitute a salad for the fries because all the breaded fried items are also fried in the same fryer as the fries ( fellow gluten free eaters take note). Everyone’s food was delivered except mine. He said it would be out shortly. I waited and waited. In fact, everyone else was about half way through their meal when my plate finally arrived. He put it down, apologized for the wait and left. I went to cut it in half only to discover that this was a beef burger. As we were eating outside, it took a while to get his attention. When the server finally made it back to the table I showed him that this was not the herbivore. His response was, but you ordered the “. “ (Substitute name of a meat burger.) I reminded him that I wouldn’t do that because I don’t eat red meat. He apologized and then said that he had opened up the restaurant this morning and the double shift was getting to him. When my herbivore arrived, ( just as everyone else was finishing up their meals) he apologized again and told me that they would be taking care of this. I’m happy to report that my food was really good. I’m not happy to report that when I got the bill they had indeed “comped” the burger that I DIDNT order, but still charged me for the meal I did order but didn’t get until everyone else was almost finished eating. For all of that inconvenience, and especially since the server said to me, they’d take care of it, I believe any manager who truly cares about the experience of their customers would have comped my meal, but this manager did not. I sat there with no food watching everyone else eat for a very long time - until they were almost finished with theirs. I was very disappointed. I would be happy to eat again at the Hangry, Bison as the food was good but just not this location.