The Old Spaghetti Factory

If I’m being honest, my family’s meals were far better than my own, but such is life when attempting to be gluten free (or at least limited), however the service alone has my heart. Our server, Kay was an absolute pleasure. She was fun, helpful, quick, and attentive.

If I could give this place a higher rating I would! Could not have had a better experience. KJ was very accommodating to my friend that has gluten sensitivity and made sure we were doing well for the duration of our stay despite it being a busy section. I will be coming back as soon as possible!

Took my mother & wife out for my mother's birthday. The food was subpar at best. Your typical "Americanized" Italian food or possibly even microwaved...it took forever for us to get our food & drinks. Seemed to possibly be understaffed & cutting corners in the kitchen...bland, I repeat bland, food. Our 13 year old could have made better Alfredo, Marinara spaghetti sauce, & noodles & he can barely do laundry correctly. My wife ordered from the gluten-free menu due to an allergy & the pasta was mush, way overcooked, & fell apart. They forgot my side of chicken & I was finished with my meal by the time they finally had it ready in the kitchen. I asked for a shot to add to my drink & was told that they did not allow more than one drink per patron. I then inquired if I could make it a double & was told yes by the wait staff manager. When our server returned, I requested the double. Upon his return from getting my drink he was empty handed left to explain that they could not serve that much alcohol in one drink even though the wait staff manager had said it would be perfectly fine & to request the doublethe. At the end of the meal, my elderly mother was forced to walk herself out while my wife went to get the car & I waited 25 minutes for the check without the to go boxes my mother had requested. I recommend a different establishment if you're looking for quality food, good drinks, & an attentive competent staff.