This was an amusingly bad experience. Firstly, we went to them because they advertised having gluten-free fish and chips - but when we got there, on a Thursday, they said they only serve gluten free on a Friday and Saturday. They did apologise for this.
After we had ordered, he read back the order to us correctly but when he gave us the receipt, he’d somehow missed off 3 things that he’d actually read out to us.
So we queued again and ordered those 3 things.
However when we received our meals, there were still no mushy peas (even though we’d been charged for it), none of the chips had salt and vinegar on them and we’d asked for ketchup and that wasn’t there either.
The staff were actually very polite but this didn’t help us get the right order. Unfortunately, we didn’t realise that the meals were incomplete and had zero seasoning until we’d left for a different location so it was overall a frustrating and disappointing experience.