The Swan Southwold

We come here regularly for scones and tea, have been for twenty years, but I just wanted to write a review in particular for our afternoon tea we had a couple of weeks ago. The service and presentation were lovely, and their gluten free cream tea is really excellent (sometimes the gluten free scones are a bit tough, sometimes they’re soft and fluffy). The personnel were very good with our requests, and we enjoyed our afternoon tea on the plush green couches in the living room. Thank you!

I am COELIAC ! My husband booked a table for our 40th Wedding Anniversary. I left the Swan in Southwold extremely upset! Due to So many problems with the GF Menu! I requested a number of dishes individually and was told they contain GLUTEN! I tried and tried to choose from the so called GF Menu to no avail. As you can imagine this was extremely embarrasing as other people had started staring at us! This table was booked well in advance (one month ago!) We felt extremely uncomfortable due to the unwanted attention and the lack of Compassion. This incident completely ruined what started out to be a memorable day! I/we now will NEVER forget this abhorrent experience! Fello COECIAC suffers be very mindful when going here!! If I could post this with NO STARS! I would.