Tomahawk Steakhouse Beverley

giving a 1 star is too friendly. i dined here with my son and partner nearly a month ago, we were the first customers in for that day. the service was fantastic we can’t fault that- but we specifically stated gluten free and that i was a celiac multiple times. I however had a very bad reaction a couple of hours after eating here, and so we emailed in saying about what had happened. They rang back shortly after and said how they don’t see how they could’ve done anything wrong and suggested i might’ve eaten something else (that was the only thing i ate that day) and i could’ve touched my partners non gluten free food. (as if a celiac is stupid enough to do that). but they said they will look into it, and a few days later they said that the chef put on a vegan bun instead of gluten free. the restaurant wasn’t busy, and as i said earlier we were the first customers of the day so it wasn’t an easy mistake to make. The guy on the phone was lovely and said he would give us a £100 gift voucher for there, which we never received- we have since emailed regarding this, and we have heard nothing back. so this is completely unprofessional in my option and if you’re celiac don’t eat here because they take no care in their diners with dietary requirements.

Had a lovely meal last night for my nephew's 16th birthday, as a coeliac I found the gluten free menu excellent and the staff were knowledge about it , Thank you