Tomasita's Albuquerque New Mexican Restaurant

Sad to write a bad review because the sopapillas here were delicious , fresh and hot but everything else was a big let down. Our waitress, although was very nice, thought we wanted gluten free because we said dairy free and without discussing with us ordered our "burrito " with corn tortillas. We were excited to try the house-made flour tortillas that burritos are traditionally wrapped in and ordered a burrito as one of our two dishes. We were eating it regardless of it tasting really weird because they were super busy, we didn’t see our waitress while being very hungry and we don't typically send back food for just not being good to avoid waste. However, at some point we realized the tortillas were corn and not flour like indicated on the menu (and most burritos are) and were basically an unbaked corn enchilada instead of the burrito we selected. When we saw the waitress we checked in with her and she responded well and said made a mistake and will refund the burrito plate. However when she brought the check it wasn't fully refunded, just a credit. Turned out the manager wasn't going to refund it even though the waitress said she would and only offered a partial credit. I kindly but assertively requested a full refund and unlike the response of the waitress, the floor manager argued that we ate the "burrito" even when I explained we noticed it wasn't right but didn't know what the problem was and thought we just didn't like it. It was ofcourse after a 30 min wait for a table and it was hard to even pin down the waitress to check in about it. While the waitress and myself had a polite and calm interaction about it , I found the floor manager to be quite unprofessional, rude and condescending. He did refund fully in the end but even after doing so was very rude. Really weird to keep arguing that we ate and didn't say anything right away when they didnt serve us the burrito we ordered and until we realized it was a mistake we just thought it was a bac meal. I'd think it would be more important to a respectable restaurant to not have customers think they serve bad burritos. So I don't recommend this place even though the sopapillas and the local raw honey were good. Our other plate was better than the "burrito " but their chile sauces were kinda meh for us too. I recommend El Patio or Duran's Station instead.

I've been to both locations. The Santa Fe location I liked better. However, the Albuquerque better accommodates large groups. I recently went to the ABQ location with a large group, 30+ persons. We had 4 tables and 3 waiters/waitresses. Our waiter wasn't very attentive. However, he could have been overwhelmed by our group size... Some issues we had: We didn't receive sopapillas until the end of our meal, when we asked for them upon realizing all the other tables had some except for ours. We had to wait a while before being able to order our drinks and food. And asking for ketchup and extra napkins was a chore, we had to flag down our waiter. NOTE: Your bill automatically includes a 20% tip. So, even if the service isn't great, you have no choice but to tip at least 20%. I'm not sure how I feel about that.... As for the food, it wasn't great, but it wasn't bad. There wasn't a whole lot of flavor. Regarding the menu: They had minimal vegetarian options. No vegan options. However, they were able to make some adjustments to the grilled veggie enchiladas for my friend so that it didn't include cheese. Gluten free options were not clearly specified. However, I just ordered a dish that used corn tortillas (chicken enchiladas). Overall, my experience is a 3/5. Not bad, but not great.

They were great about informing me of gluten free options. They have a dedicated gf fryer. Everything from the food to the service was fantastic!!