Trader Joe's

This place is so charming. It's small, but somehow feels like it has everything you wanted. The gluten free options were so helpful to our office needs. I'm so glad I popped in! They made this tax season a little bit better. (For non-CPA's: "a little bit better" translates into "a tax day miracle")

Came in on a busy Sunday. Had my mom with Alzheimer’s in the car. Came in to get some of my favorite chocolate gluten free muffins. Went up to the customer service area and asked if I could buy the one item there instead of waiting in the long line. Had my mom with Alzheimer’s in the car. A bald manager said no we don’t have the capability at the desk. The line will be quick. He had no empathy. Blew me off. Didn’t walk me up to the 6 cashiers and get me in for a 10 second transaction. Ridiculous!! I know he didn’t have to but if he had it would have been nice if he had any sense of customer service. There is a way to be empathetic even if the answer is no.