We went here for lunch with a group of 10. We were one of ~6 tables in the restaurant. It was not very busy. Our waiter was a mess. He kept commenting that he was the night bar tender and not sure about this or that. He couldn't remember drink orders. Missed the lemon in my tea. Small stuff, up front. Most of this wasn't that big of a deal. He did bring out the wrong burger for one of our group, though.
The real issue arose when my son's burger didn't arrive. We think he forgot to enter the kids burger, but he blamed the kitchen. My son didn't get his food until everyone was done eating. Kind of a big deal for a 6 yr old. Luckily, he handled it like a champ and didn't meltdown. But the waiter showed no care or remorse. Just blamed the kitchen. He comped the burger, but by that time we were so frustrated it didn't matter.
I also had a very awkward interaction with the waiter when I told him about my gluten allergy and instead of changing the dressing on the ahi salad he vehemently talked me out of it due to the dressing containing gluten, stating that the "dressing made the salad" and I should pick something else. Okay... At least he steered me away from the dressing.
The food was good though. If you have kids, or you're in any sort of a hurry, be very careful going here.